Twenty-two years of other people’s emergencies
A local firm that grew almost entirely on being the one that turned up.
Built on the calls other firms would not take
Copperline started with one van, one plumber, and a decision to answer the phone at night when nobody else in town would. That is still most of why people call us.
We have grown, but the rule has not changed: the person who quotes the job is on it, the price does not move, and nobody is ever sold a new boiler when a repair would have done.
- 22+ yrsOn the tools locally
- 9400+Jobs completed
- 90 minAverage emergency response
- 12 mthWorkmanship guarantee
Who turns up
Mark Ellery
Founder and lead plumber
Started with one van in 2004 and still takes the worst of the night calls himself.
Sipho Dlamini
Gas Safe engineer
Boilers and heating systems; the person we send when nobody else can find the fault.
Erin Kavanagh
Bathroom installations
Runs the bathroom fits end to end, from first measure to final seal.
Three rules we do not bend
Answer the phone
A person who can actually help, at whatever hour the pipe decided to go.
Say the price first
Nobody negotiates well standing in water. So the number comes before the work.
Recommend the cheaper fix
If a repair will see you right for another five years, we will say so.
Book a plumber this week
Emergencies are seen today wherever we possibly can.